File Resources 2017-09-09T21:53:14+00:00
Do you keep all my designs on file in case my system crashes? 2017-09-25T01:12:45+00:00

Yes we do. We keep backup of our client’s logos and designs for a period of time. If for any reason you require another copy of your logo please don’t hesitate to Contact us. However, we suggest that you keep a backup copy of the logo format just in case you get into some sort of trouble. The logo formats should fit on a CD or thumb drive for your own backup.

Who owns the copyright of my logo once it is designed? 2017-09-25T22:14:15+00:00

After you have selected the logo from our logo designing process the Logo is all yours! You fully own the copyright and are free to register the logo at the registrar office. Some of our business packages and logo packages also include us submitting your design to the TM office so that you can register your design as soon as it’s complete. We can also place the registered mark or the TM mark on your logo if requested.

I see that you require a deposit, I am a bit worried about paying before I have seen the design? 2017-09-25T22:28:23+00:00

We could spend all day designing logos, banners, signs, and vehicle wraps for clients and never be paid. The design process is the first step in receiving a quality marketing piece. We guarantee that we will provide you a design that meets your needs and exceeds the quality you’ll find at most traditional sign shops. In order to do this and for us to spend the time needed to exceed your expectations we need to make sure we are all serious about the project.

We have been providing quality signage and large format print products for over 25 years. We are not a fly by night, work from home graphic artist that might disappear with your money. Your small deposit simply lets us know you want us to get to work and provide you quality designs.

How long does it take to design my logo or sign? 2017-09-25T22:29:36+00:00

In most cases, it takes us around 2-3 business days for us to send you the first phase of the draft design. If you do not receive any news from us within this period, Contact Us.

Once the first phase is completed, we will be waiting for your comments on the designs provided. Tell us everything- Do you like the style? Do you like the font used? Do you like colors used? What do you think could be added to improve the design for your business? All these details can be submitted via email or over the phone.

We will then use these comments to come up with the second phase design (if needed). Usually, our clients are satisfied with initial designs. Once this is completed we can begin entering your project into production. Producing your product depends on the complexity and quantity. That said our average turn-around time in production is around 2 business days.

Can you Make me a Logo? 2017-09-25T22:30:42+00:00

We offer logo packages, as well as an hourly fee if you would rather pay as you go. Our hourly fee for logo design is $75 per hour, but we have logo packages starting at only $99.

Each project has an up-front fee with the remainder of the balance to be paid upon the acceptance of the logo design. View our packages here.  When you consider the level of client service and the quality of our work, we are one of the best values around…anywhere! We will not cut corners in our service or compromise the quality in our work. Allow us to create a Corporate Identity for you, you won’t be disappointed!

How long will you need my vehicle? 2017-09-25T22:31:44+00:00

Wraps, like quality bodywork, take time. Factors such as complexity of the wrap, vehicle body style, and size of the vehicle all play into how long we will need your vehicle. That said a typical full wrap takes about 1.5 days to install. In most cases it is best to plan on leaving your vehicle overnight, allowing us to take a close look at it and ensure it passes our quality inspection.

What questions should I ask when getting a quote on a wrap? 2017-09-25T22:33:49+00:00

The Sign Dude recognizes that your vehicle is an extremely important asset and that making a decision to design and install this type of advertising is an investment. That said, we encourage you to consider your options carefully.  So here are some questions we suggest you ask when researching wrap companies:

  • DO YOU REMOVE AND REPLACE ALL THE EXTERNAL TRIM WORK ON THE VEHICLE WHEN YOU PERFORM A WRAP OR JUST “CUT AROUND IT”?
  • DO YOU USE ONLY TOP QUALITY, PROFESSIONAL WRAP PRODUCTS (SUCH AS AVERY DENNISON AND/OR 3M)?
  • DO YOU USE LATEX INKS?
  • ARE YOUR INSTALLERS PROFESSIONALLY TRAINED BY OTHER WELL-KNOWN WRAP INSTALLERS?
  • DOES YOUR COMPANY PERFORM ALL SERVICES ON-SITE IN A CLIMATE CONTROLLED ENVIRONMENT?
  • DOES YOUR COMPANY EMPLOY TALENTED GRAPHIC ARTISTS OR IS THIS WORK “FARMED OUT” TO CONTRACTORS?
  • DO YOU PROVIDE TRULY CUSTOM DESIGNS? OR DO YOU USE GENERIC TEMPLATES AND FONTS WHICH ARE ONLY CUSTOM IN THAT YOU ADD OUR COMPANY NAME?
  • DO YOU HAVE THE CAPABILITY TO PROVIDE DETAILED CUSTOM GRAPHICS SPECIFICALLY DESIGNED FOR ALL MAKES AND MODELS OF CARS, TRUCKS, VANS, TRAILERS, BOATS, LIGHT AIRCRAFT, AND SIGNAGE?
  • ARE YOUR COMMERCIAL-WRAP CUSTOMERS RECOGNIZABLE NAMES AND BRANDS? CAN YOU SHOW ME YOUR PORTFOLIO AND/OR A WRAP SIMILAR TO WHAT I AM REQUESTING?
  • HOW LONG MUST YOU KEEP MY VEHICLE?
  • ARE YOU BONDED AND INSURED?

Vehicle wraps are the future of advertising and are only growing in popularity as time goes by. Since the world is not likely to slow down, vehicle wraps will pick up speed – so it’s wise to keep up with your competition, or beat them to the punch.

 

Can you wrap a boat? 2017-09-25T22:34:27+00:00
Absolutely! If it rolls or floats, we can wrap it! We also install graphics and textured vinyls on walls and windows. Jet-skis, fiberglass boats, aluminum fishing boats (and thanks to Pavati now aluminum surf boats) if it has a smooth surface we can wrap it!
Does The Sign Dude Partner with Other Wrap Companies? 2017-09-25T22:35:18+00:00

Yes, we have installed wraps for hundreds of other companies, providing a local install option in the Southern Oregon area, as well as provided layout, design and production services for national brands while sourcing local installers in each area. We’re your commercial vehicle wrap experts let us know what you need and we’ll find a solution.

Can I finance my wrap? 2017-09-17T15:38:01+00:00

Yes, you can finance your wrap through most dealerships at the time of purchasing a vehicle. The Sign Dude does offer in-house financing for businesses upon approval. Design and Color Proofing of the wrap can be put into motion as soon as you put a deposit down of $150. And don’t forget – commercial wraps (half and full) can qualify as a deductible advertising expense on your taxes.

Is design included in my wrap? 2017-09-17T15:35:02+00:00
Yes. We can help you with the entire process and your quote includes everything – design, print, lamination and installation. The only time there will be additional fees for design is when revisions extend past three rounds of revisions. Your project coordinator can help you with that.
Can you wrap my bumper? 2017-09-25T22:36:52+00:00
A painted plastic bumper can be wrapped without any problems. In the case of fiberglass or chrome bumpers, application of vinyl on these areas is not recommended or guaranteed to adhere for the duration of the life of the wrap.
Can you wrap my rims? 2017-09-17T15:32:11+00:00
YES, In some cases they can be wrapped, but there will be no warranty.
Can you wrap my roof? 2017-09-25T22:37:47+00:00
On most car full wraps the roof is included. Generally, roofs are not wrapped on vans, trucks or SUVs, unless it is requested by the customer. Horizontal surfaces are the first area to be impacted by the environment, and because of the lack of maintenance, these areas receive we recommend not doing them unless needed.
It looks like my window is covered, will I be able to see through it? 2017-09-25T22:38:23+00:00
Yes, the window graphics are printed on a perforated vinyl that allows you to see through the rear and side rear windows. Perforated vinyl is not a long-term solution though, and will generally need to be replaced in about a year.
Does it matter what color my vehicle is now? 2017-09-17T15:28:10+00:00
No, a car wrap is not translucent; you cannot see through it.
How long does a wrap last? 2017-09-25T22:39:27+00:00

A wrap that is taken care of well can last up to seven years. However, most people either want to change up their graphics/color or, due to lack of cleaning or care, see fading or cracking before the seventh year. In our experience, we expect a lifetime of about 5-7 years for color change films (Avery Dennison, 3M, etc) and about 5 years for digitally printed wraps. We offer a limited 4-year warranty covering your wrap materials and installation.

Is a wrap safe for the paint on my vehicle? 2017-09-25T22:40:26+00:00
We wrap with Avery Dennison and 3M car wrap materials (unless otherwise requested) which are formulated with removable adhesive that does not harm your car’s paint. In fact, the vinyl will actually protect your paint. If high-quality materials are used and the vinyl is installed correctly (without the use of adhesive promoters), your paint will look just the same as it did the day your wrap was put on. This leads to higher resale costs in the future and a longer life for your vehicle’s surface in general. Of course, you still must care for your wrap just like you would your paint.
How effective is a wrap for advertising? 2017-09-25T22:41:38+00:00

Here’s a quick comparison of typical advertising mediums to see how wraps compare:

  • RADIO ATTRACTS 900,000 LISTENERS IN SIX WEEKS WITH 10 TO 12 30-SECOND SPOTS.
  • VALUE PAK MAILINGS OFFER A REACH OF 600,000 WITH 100,000 ADDRESSES PER DROP AND YOUR CLIENT IS JUST ONE OF MANY ADVERTISERS INCLUDED IN THE PACKET.
  • DIRECT MAIL REACHES 20,000 NAMES WITH ONE POSTCARD MAILER.
  • SEVEN CITY BUSES GET 600,000 IMPRESSIONS IN TWO MONTHS.
  • BILLBOARDS RECEIVE 700,000 IMPRESSIONS IN ONE MONTH.
  • AN AD IN THE YELLOW PAGES CAN COST UP TO $15,000 PER YEAR—WITH YOUR COMPETITORS LISTED RIGHT THERE NEXT TO YOUR AD.
  • THE SAME IS TRUE FOR PAY-PER-CLICK ADVERTISING—AT AN EVEN HIGHER COST PER MONTH.
  • CAR OR VEHICLE WRAPS HAVE THE POTENTIAL TO GARNER THOUSANDS OF IMPRESSIONS EACH DAY, THEY LAST UP TO 3-7 YEARS AND COST, ON AVERAGE, BETWEEN $2-4K FOR A STANDARD VEHICLE.
What is a Wrap? 2017-09-25T22:42:21+00:00
Vehicle wraps can take many shapes, colors, and sizes. A full wrap covers the entire surface of the car or vehicle. A partial wrap from The Sign Dude covers only a specific portion of the vehicle and uses the vehicle’s paint scheme as the backdrop for the full design. Vehicle wraps are done with vinyl materials (think of it as a large decal) that conform to the shape of your vehicle. They can be done in solid colors as “paint replacement” or can have digitally printed designs on the vinyl to really make your vehicle stand out.
How to send a file? 2017-09-09T22:51:40+00:00

You can email smaller files to your Project Coordinator, or orders@thesigndude.com. For larger files, you can use our FTP server or select upload file on the top of the website through the file upload form.  There is no need to travel to The Sign Dude, although we like to see our customers and give out high-fives we have far too many USB drives left behind here already.  Simply fill out the form in the header and leave the rest to us. Have special instructions? No problem. Choose your sales representative and they will be instantly notified with all provided information. As soon as you click upload, our team goes to work.

How define where to cut your file? 2017-09-26T14:32:31+00:00

At The Sign Dude, our stickers are cut with machines following a path around the artwork. To properly set up a cut path, use a vector shape with a .25 pt stroke in 100% magenta spot color. The cut path can have no sharp corners. Our standard corner radius is 1/8”. The minimum corner radius is .04”.

To set-up, the correct color, create a new color in your palette with the following color build: C-0%, M-100%, Y-0%, K-0%. Change the color type from a “process color” to a “spot color”. Now give this color swatch a name of “CutContour”. Following these steps will give you a cut path color to use. Now, wherever this color is assigned to a line the machine will cut your file.

What file type? 2017-09-09T22:42:09+00:00

We want your project to print with the best possible quality. If possible send us your artwork in vector format or raster format at 300dpi CMYK color mode in one of these file formats. Not sure? Have a different file format? No problem. Our Creative Department is standing by to help advise you or to fix up your artwork for print. PDF is the most versatile file you can provide us though in most cases. 

Raster vs. Vector 2017-09-26T14:34:48+00:00

We can print both raster and vector images. Vector images are infinitely scalable graphics made up of paths, lines, and shapes. Vector graphics are commonly made in Adobe Illustrator and have file extensions .ai, .eps and .svg. Raster images are made up of pixels and are commonly photographic. Raster images need to be 300dpi at print size for high-quality printing. There is not a clear answer on this, it depends on your project.  Exporting as a PDF with high quality and no compression is typically your best bet.

How accurate is my computer or phone screen for proofing colors? 2017-09-26T14:35:36+00:00

Digital proofs are not accurate for color! I know wrong answer, but every printer is faced with this reality. Real life is never like it is on TV, or on a computer monitor, real-life color is different and renders to your eyeball and brain differently. The problem lies in the technology, (isn’t this always the problem?) TVs and computer monitors are RGB color and our stickers are CMYK color, as with all printed materials. If you need to see an exact color you must specifically request a physical proof, and there may be some cost in this. Let’s discuss your needs and see what we can do.

What should I do with the proof? 2017-09-09T22:35:19+00:00

A proof is your chance to review what we are going to print, take a look at the proof and review the details. Here is a short checklist we came up with that will help you read your print proof:

  1. Did you do a spelling check?
  2. Phone number and website correct or included?
  3. Is the layout correct?
  4. Is the size exactly what I want?
  5. Are the colors basically correct? (read more about color matching in the resource area)
  6. Does the pink die-line look correct for any cutting we will be providing?
  7. Is the quantity on the order form correct?
Can I see examples of my print? 2017-09-09T22:32:56+00:00

For sure, we have samples of each process available for you. If you want a sample of your design we can provide a proof for you either from a calibrated proof printer, or an actual press proof. A press proof does have a small fee depending on the size of your project. For more information contact your project coordinator.

Should my print files be sent in CMYK or RGB mode? 2017-09-09T22:30:31+00:00

All print files should be in CMYK mode as this is the mode required for the printing process if you want the most predictable outcome. If we receive files in RGB mode, we’ll need to convert them to CMYK, which may shift the colors some. That said, if you are looking for a brighter color outside the typical CMYK color spectrum we can often obtain brighter blues and reds using RGB. Fill free to talk to your project coordinator about this.

 

“Spot” colors versus Process colors, what’s the difference? 2017-09-26T14:44:53+00:00

Spot colors are pre-mixed inks and only use one ink fountain. This is used in offset printing for paper products and screen printing.  Process colors are four ink colors (cyan, magenta, yellow and black), which are printed together on one sheet in a distinct pattern that enables the eye to see thousands of shades of colors. This process is used for small runs of paper products, banners, stickers and many signs. There are quality and cost advantages to using process colors and to using spot colors, depending on the job.

Why didn’t my color come out like I wanted (expected)? 2017-09-26T14:46:11+00:00

Whether the artwork is a Pantone spot color or a color build of cyan, magenta, yellow and black – there are a few factors in getting the color to print the way it is expected. The color builds in a file are not always represented correctly on a computer (more times than not), or device monitor, because all monitors are calibrated differently. The color build in your file might be set up to print CMYK (4-color process), even though you wanted to print a specific Pantone color. There are some colors printed in CMYK (4-color process) that have the tendency to shift slightly when printed, reds and blues tend to shift more than yellows, browns or greens; unless, we have a specific Pantone color that we are aiming to print. The more specific on what type of color build you require for a custom design, the more accurate the printing will be. If you have a specific color in mind talk to us about it, we can help you identify warnings before it goes to print.

 

Can you match PMS colors? 2017-09-09T22:24:39+00:00

If we’re printing a full-color process product, we can color match to a Pantone color, which will be a very close representation of the Pantone ink, but not an exact match. If we are printing off-set or spot inks we can match to Pantone.

How to get a true black color? 2017-09-09T22:23:25+00:00

Building rich blacks can add a great look to a piece, which also helps during the printing process as well. The rich black build we use is 40C 30M 30Y 100K.

What size should I build my final artwork in Photoshop or Illustrator? 2017-09-26T14:48:26+00:00

A full-size 1:1 scale is always best, especially when dealing with any raster artwork. When building your document, please make the document page size .25” larger in the height and width. This will account for the .125” bleed required on all sides for accurate trimming. Do not worry about putting in trim marks, color bars, etc. Our prepress department will take care of those items for you and send you an electronic proof to approve prior to printing.

Some files do not require any bleed, such as corrugated signs, real estate signs, Menus, die-cut stickers and shirt designs. For specific bleed settings work with your project coordinator, but in general a 1/4″ bleed will put you in good shape.

Can you split ship? Can you blind ship? 2017-09-09T22:17:19+00:00

That is our specialty! We can split ship or blind ship your packages. Kitting and order fulfillment for multi-location businesses is what makes us unique and we can help you with this process.

If I order signs or stickers today, can I get them tomorrow? 2017-09-26T14:51:00+00:00

If you live close to our location in Medford Oregon or have a private plane, it’s possible you can pick them up at our facility the next business day. Certain products can be printed and shipped the next business day. On average orders under 500 pieces have an average turn-around time of about 2 business days.

Do you accept Purchase Orders (PO’s)? 2017-09-26T14:51:49+00:00

We do offer house-accounts for established companies upon credit approval. If you are a first-time customer we do collect a 50% deposit when the order is placed and the balance upon completion. Feel free to contact us about this if you have specific needs. If you have been doing business with us for a long period of time and request terms from your Project Coordinator, they may be able to get approval to extend terms to you on a specific project.

How much do your stickers cost? 2017-09-09T22:10:01+00:00

That all depends on the artwork, shape, size, material, and quantity you’re looking for. You can get standard digital pricing on our website, or for anything else, you can get custom pricing from one of our Project Coordinators. Our minimum order for any sticker is $30 though, but we will help you get the most out of your design.

Can these stickers be easily removed without leaving any residue? 2017-09-09T22:08:24+00:00

We have literally dozens of materials for a multitude of uses.  Some of our stickers, labels, and decals will leave some residue, even the removable or repositionable adhesive might at times. The longer the sticker, label or decal is on the surface, the potential for residue being left behind grows. However, with a little elbow grease and all-purpose cleaner, you should be able to remove the adhesive.

What’s your standard size sticker? 2017-09-09T22:07:00+00:00

That will vary a little bit depending on the type of product you’re ordering. That said when it comes to promotional giveaway stickers, 4″ h x 4.5″ w is a common size we see every day.  For more help in sizing your custom sticker feel free to send your request in and we can help walk you through it.

Can you print just 10 stickers? 2017-09-09T22:55:35+00:00

Most of our products start with a minimum order requirement of $30. There are different minimum orders on our different products, so let’s discuss what product you need to determine the minimum order.

What’s the smallest size sticker you can print? 2017-09-09T22:03:54+00:00

Because we require minimum 1/8″ inset margins, the smallest sticker we can print is 0.375″. At that size, there is not too much that will fit on your sticker. The minimum point size of text we’re able to print without issue is 5pt.

What’s the largest size sticker you can print? 2017-09-26T14:54:47+00:00

The largest size we can print is 54″ wide by any length but this can vary based on the type of sticker, label, or product you are looking for.

Do you make custom shaped or die-cut stickers? 2017-09-26T14:55:48+00:00

Yes. Your sticker project can have a unique shape. Custom Die Cut stickers come in 3 basic varieties: Kiss cut, Contour Cut, and Die-Cut.

Kiss Cut stickers are a traditional looking printed sticker available full color with a peel-away backing paper.

Contour Cut stickers are where the decal is cut to a basic shape and the backing paper remains square for easy peel-away.

Die-Cut stickers are a solid color vinyl with no backing.